2011-04-14 / Local & State

Forbes Road FBLA Member Places At Conference

Ashlyn Buterbaugh Ashlyn Buterbaugh Ashlyn Buterbaugh came back from the PA FBLA State Leadership Conference on April 6 with an eighth place win in the client Service event. With more than 3,500 people in attendance at this year’s conference, Ashlyn competed against students from West Philadelphia, Oswayo Valley (Potter County), Somerset, Stroudsburg and Uniontown, just to name a few.

The client service event provides members with an opportunity to develop demonstration skills in interacting with internal and external clients to provide an outstanding client service experience. The client service consultant engages clients in conversations regarding products, handles inquiries, solves problems and uncovers opportunities for additional assistance.

Participants develop speaking ability and poise through presentation as well as critical thinking skills.

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