Capital Blue Cross Medicare Product Ranks High Nationally
SeniorBlue, a Medicare health maintenance organization product of Capital BlueCross, wholly owned subsidiary, Keystone Health Plan Central, is ranked No. 22 in the nation and No. 2 in Pennsylvania, according to the National Committee for Quality Assurance (NCQA) Medicare Health Insurance Plan Rankins 2010-11.
The National Committee for Quality Assurance is an independent, not-for-profit organization dedicated to measuring the quality of America’s healthcare. The rankings are based on assessment of about 183 Medicare plans nationwide.
SeniorBlue’s highest rating is in the Customer Satisfaction category, which includes such services as “getting care easily,” “getting care quickly,” “customer service,” “satisfaction with physicians,” and “satisfaction with health plan services.”
SeniorBlue is also rated high throughout the Prevention and Treatment categories.
“Consistency is a key sign of a strong, successful health plan, especially when it comes to keeping customers happy,” said Bill Lehr, Capital BlueCoss chairman and CEO. “To maintain a top-25 national ranking three years running shows that we are a driven, member-focused health insurer that knows what it takes to compete and deliver in our market.”
Capital BlueCross is the leading health insurer in its region, providing health insurance coverage to residents in central Pennsylvania and the Lehigh Valley.
Capital BlueCross has been providing health security to the people and communities of central Pennsylvania and the Lehigh Valley for more than 70 years and employs about 2,000 people in the region. Headquartered in Harrisburg, Capital Blue- Cross is an independent licensee of the Blue Cross and Blue Shield Association. More information can be found at www.capbluecross.com.